I had reached out to 4 different plumbers. Brian was the first to respond. While he had a full schedule, he made time to come out at the end of his day to take a look at our water heater. He called to let me know when he would arrive, showed up on time, gave me some options, allowed me some time to contact my husband (who was out of town) so I could partner with him, and replaced the water heater that night despite the late hour. Brian is knowledgeable, ethical, personable and loves what he does. I highly recommend Brian and would contact him again for any plumbing needs.
-Carrie B. in Meridian, ID