At Proficient Plumbing Service, we believe in clear, honest, and transparent policies that provide our customers with confidence in the services we offer. Whether it’s our Annual Service Plan, upfront pricing, or dedicated customer support, we are committed to delivering high-quality plumbing solutions to homeowners and businesses in Boise, Meridian, Eagle, and all across the Treasure Valley.
This guide outlines our service guarantees, pricing structure, and customer service policies so you know exactly what to expect when you choose Proficient Plumbing Service.
Our Service Guarantees
We stand behind our work, ensuring every customer receives long-lasting plumbing solutions. Whether you need routine maintenance, repair, or installation, we guarantee top-quality service backed by our commitment to customer satisfaction.
100% Satisfaction Guarantee
We are dedicated to getting the job done right. If you are not completely satisfied with our service, we will work to resolve the issue at no additional cost.
Workmanship Guarantee
- All repairs and installations come with a one-year labor warranty, giving you peace of mind that your plumbing system is built to last.
- We use high-quality parts and materials to ensure long-term durability and efficiency.
- If an issue arises due to our workmanship, we will address it promptly.
On-Time Service Guarantee
- We respect your time. Our plumbers arrive on schedule, and if there are any delays, we keep you informed.
- For emergency services, we prioritize urgent issues to prevent disruptions to your home or business.
Licensed and Insured Technicians
- Our team consists of fully licensed, bonded, and insured professionals.
- Our plumbers are drug-tested and background-checked.
- Every technician undergoes continuous training to stay updated on the latest plumbing codes and advancements.
Annual Service Plan: Preventative Maintenance for Peace of Mind
One of the best ways to avoid unexpected plumbing issues is through preventative maintenance. Our Annual Service Plan is designed to help customers maintain efficient plumbing systems year-round, catching potential problems before they turn into costly repairs.
Services Included in the Plan
✔ Standard water heater flush service or tankless water heater maintenance
✔ Inspection of all water heater components
✔ Complete crawl space inspection
✔ Visual inspection of all visible plumbing throughout the home
✔ Dye testing of toilets to check for leaks
✔ Minor debris removal from slow drains in sinks, tubs, or showers
✔ Tightening of loose faucet handles
✔ Water hardness level testing
✔ Water temperature and pressure check
✔ Pressure testing of outdoor faucets
✔ Inspection for leaks under the dishwasher
Starting at $249, this plan helps customers identify plumbing issues early, ensuring that plumbing fixtures operate at peak efficiency while preventing costly water bills and repairs.
Upfront, Transparent Pricing
We believe in fair and honest pricing with no hidden fees. Our pricing model ensures that customers know exactly what they’re paying for before any work begins.
No Hidden Fees, Ever
Before starting any job, we provide:
✔ Detailed, itemized estimates that break down costs
✔ Flat-rate pricing for most services, so you pay for the job, not the hours worked
✔ No unexpected add-ons—what we quote is what you pay
Exclusive Savings and Financing Options
- Customers who sign up for the Annual Service Plan receive 10% off services as part of our exclusive savings offer.
- We offer flexible financing options to help homeowners manage the cost of larger plumbing projects.
Customer Service Commitment
From the moment you contact us to the completion of your service, we prioritize professionalism, reliability, and customer satisfaction.
24/7 Emergency Support
Plumbing problems don’t wait for business hours, and neither do we. Our team is available 24/7 to handle urgent issues such as:
- Burst pipes
- Sewer backups
- Water heater failures
- Overflowing toilets
We respond quickly to prevent further damage and ensure your plumbing system is restored efficiently.
Easy Scheduling and Communication
- Customers can call, text, or book online for their convenience.
- We send appointment confirmations and reminders so you always know when to expect us.
- Our technicians provide clear explanations of the issue, recommended solutions, and pricing before starting any work.
Respect for Your Home and Property
- We wear protective shoe covers and use drop cloths to keep your home clean.
- Our team ensures that work areas are left in pristine condition after service.
- Every technician is trained to provide professional, courteous service, answering any questions you may have.
Customer Testimonials: A Reputation Built on Trust
Our customers consistently rate us highly for our dependability, professionalism, and quality service.
⭐️⭐️⭐️⭐️⭐️
“We contacted Proficient Plumbing due to occasional water heater leaks in our garage. They conducted a thorough maintenance, cleaning, and flushing to eliminate sediment buildup while inspecting all components. This not only fixed the issue but also educated us on plumbing upkeep. We opted for their maintenance plan at a fair cost, ensuring our water heaters and plumbing stay efficient. 5 Stars!”
Why Choose Proficient Plumbing Service?
- Transparent pricing with no hidden fees
- Guaranteed workmanship for long-lasting solutions
- Licensed, insured, and highly trained professionals
- Fast response times for emergency services
- Dedicated to customer satisfaction and service excellence
- Preventative Annual Service Plan to keep plumbing in top condition
Need Reliable Plumbing Maintenance? Contact Us Today!
Contact Us Today! (208) 810-0002